23 low data
Premier Tile Trading Co
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Tile InstallationCustom Mosaic & Design WorkCommercial Tile Contracting
Architessa
Tile InstallationBathroom & Shower TileKitchen Backsplash TileCustom Mosaic & Design WorkCommercial Tile ContractingNatural Stone & Marble
- Services
- Tile Installation, Bathroom & Shower Tile, Kitchen Backsplash Tile
- Reviews
- 52
What recent reviews say
Architessa draws praise for staff knowledge and a broad showroom, with Cassidi and Kristy frequently named for patient assistance. Yet a significant minority report serious product problems: marble sourced from different countries mixed in one order, tile orders with wrong items or shortages, and staff deflecting responsibility rather than resolving issues. Competitive pricing and design consultation draw clients, but quality control and accountability remain weak points.
Recent shift: One reviewer from 2 months ago initially withheld rating pending credit for unavailable tile, later updated to 5 stars after receiving refund. Recent reviews (past year) emphasize staff quality and selection but older reviews (2-4 years) document order and refund disputes that suggest long-standing issues.
Praised for
- knowledgeable staff (Cassidi, Kristy named)
- responsive communication
- wide tile and stone selection
- personalized design consultation
- competitive pricing
Watch-outs
- product quality inconsistency (marble mismatch)
- responsibility deflection on errors
- order fulfillment issues (wrong tiles, shortages)
- refund disputes
- delayed manager callbacks
responsive-quotesskilled-craftsmanshipsubpar-materialspoor-communication
Best for: Design-conscious homeowners seeking broad selection and staff guidance on residential tile and stone projects.
Think twice if: Buyers of high-end stone should verify origin and inspect each piece before installation; order accuracy and staff accountability have been inconsistent in past cases.
Strengths
- Named staff expertise (Cassidi, Kristy praised for patience and knowledge)
- Wide selection of tile and stone products
- Virtual and in-store appointment options
- Competitive pricing
Worth knowing
- Cassidi and Kristy named as knowledgeable staff members
- Marble sourcing error: Turkish marble mixed with Chinese marble in same order
- Order fulfillment issues documented: wrong tiles shipped, shortage of boxes not resolved without repeated calls
- Refund disputes and manager callbacks not returned
What reviews say by service
- Natural Stone & Marble
- Marble order contained two different countries of origin mixed together; staff blamed customer for not inspecting before install
- Tile Installation
- Orders shipped with wrong tiles and shortages; disputes over refunds
- Bathroom & Shower Tile
- Staff knowledgeable and responsive in selection; product quality praised
- Kitchen Backsplash Tile
- Positive feedback on design guidance and selection process
- Custom Mosaic & Design Work
- Staff provide personalized consultation; no complaints specific to custom work
How it compares
- Rated 4.3 against a 4.67 average across the 118 tile installation businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
Scoring Method Star rating 62
Review volume 75
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
40
4
3
3
2
2
1
1
6
Common questions
- Can I browse tile options without visiting in person?
- Yes. Their website lists virtual showroom appointments in addition to in-store appointments.
- What are some example tile prices?
- Davenport Penny Rounds from $9.71, Boucle from $57.47, Mercer from $72.30, and Maison Oak at $124.76.
- Do they serve Tampa?
- Yes. Their website claims service areas including Tampa, plus Baltimore, DC, Atlanta, Richmond, and other regions.
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Ramos Marble & Granite
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