Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Over 80% of reviews are one or two stars, reflecting widespread complaints of missed appointments, poor communication, and installation defects that persist for months or years. Initial work often exhibits flawed tile alignment, inadequate grout lines, cracked stone, and missing moisture protection; follow-up repairs are slow and sometimes never completed, with staff offering excuses rather than solutions.
Most jobs come in on time and within quoted price, with staff taking care to clean up afterward and answer questions upfront. A few recent appointments have been delayed or canceled, and at least one customer cited poor communication from a crew member named Randy; the bulk of named staff (Jack, Christian, Zach, Jose) draw consistent praise for their work quality and professionalism.
Ricardo and his team deliver polished bathroom and shower tile work at prices that undercut larger competitors, with consistent praise for responsiveness and attention to detail. Customers report ease of communication, fast quotes, and willingness to help with design choices and material selection from the start.
Last updated 2026-07-25